Small & Mid-Sized Business (SMB) Managed IT Services: Microsoft Systems, Email, Voice, Backup, Security

Redwood Technology Group (RTG) provides end-to-end Managed IT Services to small and mid-sized businesses throughout Greater Boston and New England. RTG can engage at any level – whether your business needs a better way to deploy operating system updates, to better secure and protect your network, or to ensure backup and recovery of critical data assets. RTG also designs and implements VoIP and other business phone solutions.

At RTG, we understand that growing businesses constantly face competing priorities and financial pressures. Our Managed IT Services can help to minimize maintenance and make these expenses less variable over time. We take on the day-to-day management of delivering IT to users including server management, software maintenance, help desk, provisioning, security, training, backup, disaster recovery, and more. Everything is delivered, managed, and fully supported, resulting in a highly efficient, reliable, and cost-effective network infrastructure.

Whether your organization seeks fully-outsourced Managed IT Services or is just looking to complement your IT department’s skills and resources, RTG can plug-and-play in any environment, delivering and supporting solutions fitted to your business needs.

Call to speak with a Managed IT Services specialist right now.

+1 (617) 461-3640

  • Microsoft IT Management Services

    As a Microsoft Partner, RTG specializes in the integration and administration of Microsoft System Center – a suite of tools for IT pros to plan, deploy, and maintain Microsoft-based computer resources. We install and support all of the related products, including Configuration Manager, Data Protection Manager, Operations Manager, and Virtual Machine Manager. We also design and implement Microsoft Forefront and Exchange Server solutions:

  • VoIP, Voice, and Phone Systems

    Today's SMBs need to have rock-solid telecommunications to ensure connectivity and professionalism. Oddly, one of the resources that is routinely sacrificed is a professional, business-class, hard-line phone system. Fortunately, advances in VoIP technology have paved the way for cost-effective, world-class phone systems as well as features such as dialing from Outlook and CRM integration. RTG has partnered with M5 to deliver the quality and reliability our clientele demand and proudly install, configure, and support their best-in-class solutions.

  • Server Backup & Data Recovery Services

    Redwood Technology Group offers local and online managed data backup services that utilize multiple layers of security and redundancy to not only protect the integrity and immediate availability of your company’s important data but also to ensure the seamless performance of your backup system.

    Backup systems must be continuously monitored to ensure all data is successfully backed up as scheduled and a readily available backup must be stored offsite. Because of the time and capital expense involved with monitoring a backup system in-house, more and more business decision-makers are opting for a managed backup solution. Managed data backup systems are convenient data storage solutions that enable businesses to simply and securely store all critical data while spending less capital and minimizing administration time.